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Ivan Hoffman
Business Intelligence Analyst
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CRM

CRM workflows and automations built to standardize intake, routing, follow-ups, and lifecycle visibility.

Zoho Bookings Workflow
Automated booking intake and routing: consistent data capture, assignment, and follow-up in Zoho CRM.
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ZohoZoho BookingsZoho CRMWorkflow
Zoho Forms → Zoho CRM
Structured lead capture with attachments, mapped fields, and owner assignment automation.
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Zoho FormsZoho CRMField MappingAutomation
Lead Status Automation
Workflow rules + email templates tied to lead status changes (New, No Answer/LVM, Contacted, Samples).
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Zoho CRMWorkflow RulesEmail Templates
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